Last updated: 29 July 2026
Booking & Payment
How do I make a reservation?
Select a tour or activity on our website, enter your date and participant details, and complete your booking online. You can also call us or contact us via WhatsApp.
Which payment methods do you accept?
Online payments are processed securely through Iyzico by credit or debit card. We do not store your card details.
Can I request a quote without paying?
On selected products you can submit a request using “Get a Quote”. Our team will check availability and get back to you.
Cancellation & Changes
What are your cancellation and refund terms?
Cancellation terms vary by product and tour. The conditions shown during booking and in your confirmation email apply. In general, cancellations made at least 24 hours before the tour start time may qualify for a full refund.
Can I change my reservation?
Contact us as soon as possible for date or participant changes. We will assist subject to availability.
About Tours
How do I find the meeting point and time?
Your booking confirmation includes the meeting point, time, and contact details. Our team is available 24/7 if you need help.
Can children join the tours?
Children are welcome on most tours. Age limits and pricing are shown on each product page.
Can I request a private or group tour?
Yes. For tailor-made and group tours, contact us at info@wegoturkiye.com or by phone.
Support
Have more questions? Our team will be happy to help.
TİMURTAŞ TEKNOLOJİ TURİZM LIMITED ŞİRKETİ
Timurtas Travel Agency · Tursab: 16983
Yavuz Sultan Selim Mah. Kanısıcak Sk. No: 7A Fatih / Istanbul, Türkiye
Phone: +90 530 581 83 55
Email: info@wegoturkiye.com